Hi Wagner,
Thank you for your feedback.
The coffee you received is a premium green bean, Brazil Santos - NY2/3, Screen 17/18. We roast these beans daily and test them across all our machines to ensure consistent, high-quality cupping results.
Based on the photo you provided, the roast appears uneven, which suggests that your roasting profile may need adjusting. For your information, 'Santos' refers to the port in Brazil from which the beans are exported. This variety is known for a smooth, mild profile with nutty and chocolatey notes and low acidity. It is a standard industry term used by roasters when sourcing from major importers.
Please feel free to reach out if you have any questions or need further information regarding roasting profiles. We are always happy to help guide you.
Best wishes
Danny